1. Which of these suggestions is an effective way to deal with
stress?
a. Meditation
b. Exercise
c. Talking with others
d. All of the given options
Answer: d
2. Communication between two members of a project team from
different function, but the same level of authority is communication.
a. Upward
b. Downward
c. Lateral
d. Diagonal
Answer: c
3. ______ are programs designed to help employees whose job
performance is suffering because of physical, mental, or emotional
problems.
a. Employee Assistance Programs
b. Wellness Programs
c. Safety Programs
d. Managed health
Answer: a
4. Which of the following frameworks is based on the expectancy,
demand and incentive concepts
a. The cognitive framework
b. The behaviouristic framework
c. The social learning framework
d. The supportive framework
Answer: a
5. Which of the following forms the basis for the autocratic model
of OB
a. Obedience
b. Authority
c. Power
d. Dependence on boss
Answer: c
6. Which of the following is not correct for the organisational
behaviour?
a. Organisational behaviour is an integral part of management
b. Organisational behaviour is a disciplinary approach
c. Organisational behaviour helps in analysis of behaviour
d. “Organisational behaviour is goal-oriented
Answer: b
7. Organisational behaviour is a field of study backed by a body of
associated with growing concern for people at workplace
a. Theory
b. Research
c. Application
d. All of the above
Answer: d
8. The field of organisational behaviour examines such questions
as the nature of leadership, effective team development, and
a. Interpersonal conflict resolution; motivation of individuals
b. Organisational control; conflict management
c. Motivation of individuals; planning
d. Planning; development
Answer: a
9. The field of organisational behaviour is primarily concerned with
a. The behaviour of individual and groups
b. How resources are effectively managed
c. Control processes and interactions between organisations,
external context
d. Both a and c
Answer: d
10. The ________ leadership style is an expression of the leader’s
trust in the abilities of his subordinates.
a. Participative
b. Delegative
c. Authoritarian
d. All of the above
Answer: d
11. The purpose of job enrichment is to
a. expand the number of tasks an individual can do
b. increase job efficiency
c. increase job effectiveness
d. All of the given options
Answer: b
12. Strategic planning as a broad concept consists of
a. corporate strategy and business strategy
b. strategy formulation and strategy implementation
c. inputs and outputs
d. environmental analysis and internal analysis
Answer: b
13. Protection from discrimination, safe working conditions and
union formulation are rights, provided to employees is ____ .
a. Contractual
b. Individual
c. Statutory
d. Organisational
Answer: c
14. The trust is _______ based on the behavioural predictability that
comes from a history of interaction
a. Deterrence-based
b. Knowledge-based
c. Identification-based
d. None of the given options
Answer: b
15. Any compensation method that ties pay to the quantity or quality
of work the person produces is called
a. Gain-sharing Plan
b. Incentive Plan
c. Compensation Plan
d. Pay for Performance Plan
Answer: d
16. The evaluator uses a list of behavioural descriptions and checks
of those behaviours that apply to the employee. This method of
appraisal is called
a. Forced-Choice Appraisal
b. Forced Distribution Appraisal
c. Checklist Appraisal
d. Behaviourally Anchored Rating Scales
Answer: c
17. Employee evaluations are directly affected by a “supervisor’s
perceptions of who is believed to be in control of the employee’s
performance – the employer or the manager.” This theory is known
as
a. Attribution Theory
b. Stereotype
c. Halo Effect
d. None of above options
Answer: a
18. We can define as activities people perform to acquire, enhance,
and use power and other resources to obtain their preferred
outcomes in a situation of uncertainty or disagreement.
a. Organisational politics
b. Executing authority
c. Collective bargaining
d. Position power
Answer: a
19. “Might is right” is the motto of
a. Autocratic Model
b. Custodial Model
c. Supportive Mode
d. Collegial Model
Answer: a
20. The _____ is based on the environment. Though _____ like
thinking, expectations and perception do exist, and they are not
needed to manage or predict behaviour.
a. Behaviouristic approach, Cognitive processes
b. cognitive processes, behaviouristic approach
c. Social cognitive, behaviouristic approach
d. Cognitive processes, social cognitive
Answer: a
21. Which of the following personality characteristics are associated
with people who are likely to exhibit violent behaviour on the job?
a. Neurotic
b. Optimistic
c. Extraverted
d. Type A
Answer: a
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