a. Job satisfaction
b. Organisational commitment
c. Both ‘A’ and ‘B’
d. None of the above
Answer: c
2. The model(s) of Organisational Behaviour is (are):
a. Autocratic
b. Custodial
c. Supportive
d. All of the above
Answer: d
3. At the norming stage, the team is involved in defining ______
a. Goals
b. Roles
c. Relations
d. None of the above
Answer: a
4. Communication begins with
a. Encoding
b. Idea Origination
c. Decoding
d. Channel Selection
Answer: b
5. Policies are sometimes defined as a(n)
a. Shortcut For Thinking
b. Action Plan
c. Substitute For Strategy
d. Substitute For Management Authority
Answer: d
6. _____________ embodies a team concept, is based on the
principle of mutual contribution by employer and employees
a. Autocratic model
b. Custodial model
c. Supportive Model
d. Collegial Model
Answer: d
7. Organisational behaviour is
a. A science
b. An art
c. A science as well as an art
d. None of the above
Answer: c
8. The study of organisation behaviour has certain basic
assumptions. They are
a. An industrial enterprise is an organisation of people
b. These people must be motivated to work effectively
c. The goals of the employee and the employer may not necessarily
coincide
d. All of the above
Answer: d
9. Which of the following frameworks is used in the development
of the overall model of OB?
a. The cognitive framework
b. The behaviouristic framework
c. The social learning framework
d. All of the above
Answer: d
10. “Might is right” is the motto of
a. Autocratic Model
b. Custodial Model
c. Supportive Mode
d. Collegial Model
Answer: a
11. The _____ is based on the environment. Though _____ like
thinking, expectations and perception do exist, and they are not
needed to manage or predict behaviour.
a. Behaviouristic approach, Cognitive processes
b. cognitive processes, behaviouristic approach
c. Social cognitive, behaviouristic approach
d. Cognitive processes, social cognitive
Answer: a
12. Which of the following personality characteristics are associated
with people who are likely to exhibit violent behaviour on the job?
a. Neurotic
b. Optimistic
c. Extraverted
d. Type A
Answer: a
13. Stress can affect not only your health but also other aspects of
your life. What else can be affected by stress?
a. Family relationships
b. Work performance
c. Your attention to safety
d. All of the given options
Answer: d
14. Unsafe acts can be reduced through all of the following
methods except:
a. Job rotation
b. Screening
c. Training
d. All of the above
Answer: a
15. A horizontal extension of the object to increase task variety is
called:
a. Job evaluation
b. Job enrichment
c. Job enlargement
d. Job rotation
Answer: c
16. Total compensation constitutes of
a. direct rewards
b. indirect rewards
c. both of the given options
d. none of the given options
Answer: c
17. A system of retirement benefits that provides benefits like
disability insurance, survivor’s benefits, and Medicare is called.
a. Encoding
b. Unemployment Compensation
c. Workers’ Compensation
d. Social Security benefit
Answer: d
18. _______ exists when individuals performing similar jobs for the
same firm are paid according to factors unique to the employee
a. Employee Equity
b. Team Equity
c. Internal Equity
d. All of the given options
Answer: a
19.The evaluator uses a list of behavioural descriptions and checks
of those behaviours that apply to the employee. This method of
appraisal is called
a. Forced-Choice Appraisal
b. Forced Distribution Appraisal
c. Checklist Appraisal
d. Behaviourally Anchored Rating Scales
Answer: c
20. Employee evaluations are directly affected by a “supervisor’s
perceptions of who is believed to be in control of the employee’s
performance – the employer or the manager.” This theory is known
as
a. Attribution Theory
b. Stereotype
c. Halo Effect
d. None of above options
Answer: a
21. We can define as activities people perform to acquire, enhance,
and use power and other resources to obtain their preferred
outcomes in a situation of uncertainty or disagreement.
a. Organisational politics
b. Executing authority
c. Collective bargaining
d. Position power
Answer: a
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