Quality Assurance Manager Jobs
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Job summary
JOB DESCRIPTION
The Amazon Consumer Payments supports multiple payment products and processes millions of transactions every day across numerous countries and payment methods. Over 100 million customers and merchants send tens of billions of dollars moving at light-speed through our systems annually, and use our products on and off Amazon.
We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for currency choice, pay using installments, pay with reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works.
If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce product and services platform.
Key job responsibilities
As the QAM, you will own the expansion of our automated testing technology. You will tackle challenging, novel situations daily and have the opportunity to work with multiple technical teams across Amazon. You will work with product managers, engineers, business leaders, and key partners to advance the organizations approach to improve quality across the products, at scale. You will also be responsible for establishing, monitoring and upholding operational excellence expectations and growing your team.
The QAM is specifically responsible for:
1. Leading a team of gifted SDETs and QAEs and building a self-motivating environment for your staff.
2. Recruit, hire, mentor, and coach staff at different levels of experience.
3. Work with Senior Engineers to define and drive the multi-year QA vision
4. Manage and execute project initiatives to deliver robust and scalable solutions against this vision.
5. Work closely with Development Managers, Engineers, and Technical Project Managers across the company to influence product development and support and enhance products.
6. Participate in strategic planning of technical and business goals with team, management, and customers.
7. Establish and improve processes to drive quality upstream and rely on automation to drive efficiency in testing practices across Amazon.
8. Own and drive operational excellence and improvements in team processes.
9. Assist directly and indirectly in the continual hiring and development of technical talent.
The ideal candidate will be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical. The candidate will need to balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices.
BASIC QUALIFICATIONS
· 7+ years of relevant engineering experience
· 3+ years of people management experience, managing engineers
· Proven track record building and managing software QA engineering teams
· Experience leading the delivery of large-scale systems.
· Experience leading multiple projects simultaneously.
· Experience with cloud computing or large-scale distributed systems for commercial online services that require high availability and performance
· Excellent written and verbal communication skills, ability to present complex technical information in a clear and concise manner to a variety of audiences, including non-technical
PREFERRED QUALIFICATIONS
· Master’s degree in Computer Science, Computer Engineering or related technical discipline
· Experience in eCommerce and Deep hands-on technical expertise
· Experience with voice commerce is a plus.
· Ability to handle multiple competing priorities in a fast-paced environment
· Experience working with service oriented architectures and web based solutions.
· Experience managing and/or leading a technology team