Business Communication 1. Communication is a ______________
one way process. two way process. three way process. four way process. View answer Correct answer: (B) two way process.
2. Communication saves time in
internal communication. interview. oral communication. schedule. View answer Correct answer: (D) schedule.
3. Realizing the potential of the self is part of the
communication development. language development. skill development. personality development. View answer Correct answer: (D) personality development.
4. The term communis derived from ______________ word.
Greek. Latin. Chinese. English. View answer Correct answer: (B) Latin.
5. Posters fall under ______________ communication.
oral. visual. written. spoken. View answer Correct answer: (B) visual.
6. On the ______________ it is possible to get immediate feedback
letter. telephone. e-mail. fax. View answer Correct answer: (B) telephone.
7. A group discussion of a real life situation with in a training environment is ______________
discussion. listening. case study method. all of the above. View answer Correct answer: (A) discussion.
8. The information the receiver gets is called ______________
message. output. input. source. View answer Correct answer: (A) message.
9. Communication is the ______________ of business.
Backbone. life blood. nervous system. both (1) & (2). View answer Correct answer: (A) Backbone.
10. ______________ are welcome, for it is not obligatory to accept them.
suggestion. order. courtesy. complaint. View answer Correct answer: (A) suggestion.