Specific procedures developed for repetitive and routine problems are

 211. Organization structures

1. affect group behavior more than individual behavior.
2. change rapidly to meet environmental and market changes.
3. contribute positively to organizational performance.
4. can be defined simply as activities that occur regularly.

Correct answer: (D)
can be defined simply as activities that occur regularly.

212. Specific procedures developed for repetitive and routine problems are

1. autocratic decisions.
2. programmed decisions.
3. easy decisions.
4. non-programmed decisions.

Correct answer: (B)
programmed decisions.

213. Concerning organizational cultures,

1. a strong culture is a more productive environment.
2. a weak culture is a more productive environment.
3. the specific culture that contributes to positive effectiveness is well known.
4. the stronger the culture, the more influential it is on employee behavior.

Correct answer: (D)
the stronger the culture, the more influential it is on employee behavior.

214. A lack of clarity concerning what will happen is referred to as

1. temporal.
2. predisposition.
3. uncertainty.
4. negation.

Correct answer: (C)
uncertainty.

215. Concerning leadership concepts,

1. leader roles are unnecessary in organizations like Gore-Tex, where a self-leadership approach is used.
2. it is likely that a particular set of leader characteristics and behaviors do suit specific situations and groups.
3. it is likely that the need for leaders will decline in the 21st century due to more decentralized structures.
4. the military model of leadership will become more popular in the 21st century.

Correct answer: (B)
it is likely that a particular set of leader characteristics and behaviors do suit specific situations and groups.

216. In order from lowest to highest, what are Maslow's five classes of needs?

1. Social-esteem-physiological-safety-self-actualization.
2. Physiological-safety-social-self-actualization-esteem.
3. Physiological-safety-social-esteem-self-actualization.
4. Self-actualization-esteem-safety-social-physiological.

Correct answer: (C)
Physiological-safety-social-esteem-self-actualization.

217. It appears that

1. successful leaders tend to be more intelligent than followers.
2. there is no link between intelligence of the leader and success.
3. intelligence is the most important "ability" trait in leaders.
4. persons with creativity make the best leaders.

Correct answer: (A)
successful leaders tend to be more intelligent than followers.

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