Technology Service & Relationship Management - Technology
Location: London, United Kingdom
Contract : Permanent - Full Time
Brand: NatWest Group
Job category: Technology Service & Relationship Management - Technology
Posted: 04/07/2022
Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Technology Controls Manager
- You’ll be navigating the fast-changing landscape of technology risk to protect our customers and the day-to-day banking services they rely on
- It's a role that will see you building and influencing strong relationships with senior stakeholders across the bank, giving you an excellent platform to boost your profile
- Surrounded by subject matter experts, inspiring innovators and technology specialists, this is your opportunity to access our expertise and vast industry knowledge to open doors to further career success
What you'll do
To keep pace with the evolving needs of our customers, we’re constantly investing in the latest cutting-edge technology to deliver a banking experience like no other.
But new technology presents new and increasingly complex risks. And as we become increasingly reliant on systems, networks and devices in our day-to-day lives, the importance of safeguarding the banking services that our customers rely on is greater than ever – and this is where you can make an important impact as our Technology Controls Manager.
Day to day, you’ll be:
- Identifying the risks presented by technology and helping our teams to understand and grab the opportunities they present too
- Exercising sound judgment to assess the potential impact of technology risks, along with their risk position
- Partnering with senior leaders to develop and deliver remedial action plans for risks that fall outside of our risk appetite
- Championing a culture of proactive and pre-emptive risk management that empowers our people to unlock value, embrace new technologies and navigate risk with confidence
- Demonstrating risk leadership and advocacy to develop relationships with colleagues and senior leaders that are built on trust
The skills you'll need
We’re looking for someone who can inspire confidence and build trust, and to do that your risk management expertise will be key. You’ll need a deep understanding of risk management methodologies too, along with practical experience managing regulatory and operational risks in a technology environment.
You’ll also need:
- Knowledge of control and process design methods
- A deep understanding of IT service management processes
- The ability to benchmark the inherent resilience of technology architecture
- Experience of assessing and managing the efficacy of processes and controls
- Great communication, collaboration and stakeholder management skills
If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.