DESCRIPTION
Job summary
Job summary
Play a key role in operational improvement within Amazon Web Services, where we have a history and tradition of innovative technologies and services. Reporting to the Data Center Delivery Business Operations Manager, you will have the opportunity join a team that partners across the global AWS infrastructure organizations to shape the future of the AWS profile and tempo to which we deliver.
The Data Center Delivery Business Operations team is seeking a highly-skilled & driven Technical Infrastructure Program Manager who will help drive the team toward our mission of building durable and reliable data informed processes within AWS Infrastructure. The ideal candidate has experience managing global infrastructure projects/programs; developing, monitoring, and reporting project/program health metrics; leading cross-functional teams; developing & implementing change management plans; training and mentoring performance; and driving process improvements. As a Technical Infrastructure Program Manager within this team focused on global data center inventory and power topology accuracy, you will be responsible for organizing and managing continuous improvement and automation initiatives and play a significant role in developing, driving and managing scalable, data-driven processes.
Key job responsibilities
- Work with stakeholders to define requirements and processes.
- Manage the dependencies and the interfaces between projects and/or project deliverables, and negotiate any needed trade-offs.
- Provide program progress reporting on a regular basis.
- End to end responsibility for the program’s execution and success.
- Manage multiple competing projects/programs simultaneously.
- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
- Ensure consistency in deployed configurations and track exceptions for follow up.
- Develop and implement scalable, data-driven process improvement/automated solutions.
- Assist in daily operational tasks as part of the overall Data Center Delivery workflow.
About the team
Soapstone plays a critical role in the Data Center delivery workflow. By maintaining accurate server rack position data in the virtual inventory, Soapstone ensures on time rack ordering to fulfill Data Center capacity needs.
BASIC QUALIFICATIONS
- Bachelor’s Degree and 1+ years of project management experience OR 5 years of project management experience (experience can be substituted for degree).
- 1+ years of experience in managing complex technology or infrastructure related projects.
- 1+ years of experience in core project management disciplines including scope, schedule, budget, quality, along with risk and critical path management.
PREFERRED QUALIFICATIONS
- Experience working with Data Center Infrastructure.
- Supply Chain/Inventory Systems Experience.
- IT Systems Process Mapping.
- Business Process Analysis.
- Basic SQL familiarity.
- Tableau Experience.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.