Growth Operations – Team Lead
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
Expectations/ Requirements
Own marketing campaign operations & implementation design logic end to end in alignment with the marketing strategy decided upon
Own the monitoring and tracking of metrics useful for performance analyses of campaigns
Set up and run experiments on campaigns
Streamline operations for reduced errors and increased efficiency
Run root cause analyses and narrow down the cause(s) in cases of deviations from expected campaign behavior
Superpowers/ Skills that will help you succeed in this role
Familiarity with any CLM tool. Prior experience with CleverTap will be an added advantage.
Aptitude – good with logical reasoning, breaking down problem statements, and hypothesis formation and validation
Ownership – Own campaigns end to end from execution to assessment to accommodating learnings – the candidate should be interested in the role or else it will be difficult to gather ownership and excel
Previous experience in operations is preferred - not mandatory
Why join us
A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities
A solid 360 feedbacks from your peer teams on your support of their goals
Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story