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The IT Implementation Specialist interacts with business partners and/or IT staff to gather, document information related to requirements and/or software testing. Gathers information from multiple sources and independently sorts medium to high complexity business issues to recommend appropriate direction. Frequently leads large project efforts. Analyzes business processes and associates them to software deliverables. Develops and/or executes test scripts against requirements. Drafts and reviews documentation in compliance with the FedEx global development process. Develops and/or maintains a business model that reflects current processes and business rules. Provides and/or consolidate input to scoping and impact analysis for Future deliverables.
Primary Responsibilities :
· Hands on configuration of Manhattan WMOS systems, including Labor and Transportation Management.
· Good understanding of interface specifications and configuration options is required.
· Participate in all phases of implementation and production support of applications and components in multi-technology, business-critical systems and documenting the functional and technical specifications as needed.
· Work closely with development team to ensure that all have an accurate understanding of the solution to limit rework to the minimum.
· Establish and maintain strong working relationships with co-workers, the business community, external customers, consultants, contractors, and vendors.
· Stay up to date on current and future warehouse execution technologies, capabilities, and trends.
· Excellent Communication skills
· Work to establish, maintain, and update strategy (methodology, processes, standards, tools, services) used in implementing supply chain systems.
· This position is full-time and may require after hours or on-call support including, but not limited to weekends and evenings.
Education/Experience
· Bachelor’s Degree or equivalent in Computer Science, Information Systems.
· Seven (7) years of experience implementing and supporting Manhattan WMOS systems is required. At least 1 year of experience in WMOS v2018 is a must.
· Knowledge of enterprise hardware platforms such as UNIX and/or Linux servers and wring scripting.
· Strong proficiency in Oracle SQL for application development.
· Developing reports in Jasper, and labels in JMagic/eFORMz is desirable.
· Excellent written and verbal communication and presentation skills.
· Customer service driven.
· Strong team player.
Good To Have
· Knowledge in Material Handling Equipment (MHE) systems and implementations.
· Experience in database design.
· Understanding of agile principles and methodologies.
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!