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About Flipkart
Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle.
Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.
Job Description:
Designation - Program Manager
Provide technical support to all applications and resolve issues.
Secure clear possession of problem identification, its analysis, impact analysis and solutions
Evaluate all problem and impact analysis and recommend solutions and workarounds,
Prepare management report to review same for precision and totality of contents.
Assist representatives from counterparts of application and resource planning and comprehend all business requirement and prepare documents.
Coordinate with development team and provide support to all onshore and off shore sites.
Develop and maintain all multiple interfaces for customer applications.
Supervise everyday requests for matters related to growth, resources and vendors and resolve issues related to production and development
Administer all upcoming plug-ins, new service packs and versions and ensure effective implementation to provide better services.
Assist Vendor product/partners to resolve issues related to technicalities and infrastructure.
Develop and update all documentation pertaining to trainings of supportive skills and provide training to customer groups in execution of these tools.
Analyze all requirements, prepare use cases and supervise project plans.
Coordinate with vendors and other business users and provide technicalassistance for all applications.
Administer all implementation issues and generate short-term resolution, as well as long term preventive measures for development.
Manage teams to update/groom resources and resolve all problems.
Open Positions:
1
Skills Required:
Program Management - IT, Project Manager, Application Support Manager
Location:
Bangalore,Karnataka
Education/Qualification:
BE/MCA
Desirable Skills:
Java, LAMP, Coding experiences, 3rd party product management
Years Of Exp:
9 to 12 Years