Regional Manager Jobs - Aurangabad
About Flipkart
Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle.
Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.
Job Description:
About the role
The Regional Manager’s role is to ensure that operations cost of the region are efficiently managed and that the assigned hubs are profitable. That standard operating procedures are adhered by the operations teams of the region at all time.
What You'll Do
Accountable for all Hub Operations under the span of control and seek intervention from superior as appropriate.
Ensure Profitable operations in the region.
Continuously improve in reducing Error rate in Operations Management in the region.
Maintain the cost of operations as per budget in the region.
Ensuring Regional Performance reporting periodically.
Ensuring Customers in the region are delighted at all times.
Promptly and effectively manage customer escalations in the region along with support team.
Ensuring employee engagement initiatives are implemented.
Ensure 100% ZTP (Zero Tolerance Policy).
Ensuring Regional Deliverable are met and duly reported.
Ensure SOP Adherence in the region at all times.
Ensure availability of adequate and trained manpower at Hub and Region as per manpower and business plan.
Ensure commercial and statutory compliances are met along with the support of teams in the region.
Training and Development of teams in the region.
Managing environmental bodies effectively.
Ensure Succession Planning at the Region.
Grievance Handling and Conducting Open House/meetings with regional teams.
Proactively identify gaps in operations and support processes that impact operations and take preventive action.
Conduct Monthly Review Meeting (MRM) along with Area Managers and Support team
What You'll Need
Minimum Graduate in any discipline. Master’s Degree holders will be preferred.
Required Experience - Candidates should have a minimum of 10-12 years of Area/Regional management experience from logistics/supply chain and related industry. Preference will be given to those candidates who has been in the capacity of Area Manager/ Territory Manager.
Open Positions:
1
Skills Required:
Communication Skills, Team Handling, Problem Solving
Location:
Aurangabad,Maharashtra
Desirable Skills:
Communication Skills, Team Handling, Problem Solving