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Position Summary:
- Grade- TP6
- Tenure- 2 years
- Formulate strategy to optimize and operationalize business programs
- Conceptualize campaign engagement logic to implement customer journey
- Develop and manage customer touchpoints and overall user experience
- Define and localize omni-channel campaign content approach
- Build and optimize SQL query, data management and reporting models
- Collaborate with internal stakeholders from local/regional teams and with external
- agencies
- Monitor performance metrics and recommend process improvements
- Consolidate reviews and learnings to guide future enhancements
- Provide solution consultation and pilot new innovations
- Manage, evaluate and optimize agency engagements through regular scorecard
- reviews
- Empower business teams through training sessions to drive go-to-market capabilities
- 5+ years of experience of IT or Digital project management
- 4+ years of experience with marketing automation platforms (e.g. Adobe Campaign/
- Oracle Eloqua/ Salesforce Marketing cloud), email marketing systems
- In-depth knowledge of Agile (hybrid) processes
- Proficiency in AmpScript
- Knowledge of SQL, Import Definitions, File Transfer, Data Extracts, and Data
- Extensions, Microsites, CloudPages
- Strong detail orientation with good organizational and time-management skills
- Excellent interpersonal and communication skills
- Aptitude for problem solving
Qualifications:
Language: English: Comprehension, Speaking, Writing
Work Experience: WORK_EXPERIENCE_SKILL-3-378
Marketing: Multi-Brand Experience
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws regulations and ordinances.
Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.