Organisational Behavior 111. The more consistent behaviour, the more the observer is inclined to ______________.
Attribute it to interpretation Attribute it to internal causes Attribute it to consensus Attribute it to external causes View answer Correct answer: (B)
112. Which of the following departmentalization can be considered necessary in an organization where the company's products fall into several categories with very different production methods for each category?
Customer Production Process Matrix View answer Correct answer: (C)
113. Determining how tasks are to be grouped is part of which management function?
Planning Leading Controlling organizing View answer Correct answer: (D)
114. According to Fred Luthans and his associates, which of the following is considered a part of traditional management?
Disciplining decision making exchanging routine information acquiring resources View answer Correct answer: (B)
115. Which behavioural science discipline is most focused on understanding individual behaviour?
Sociology social psychology Psychology anthropology View answer Correct answer: (C)
116. Today's managers understand that the success of any effort at improving quality and productivity must include.
process reengineering quality management programs customer service improvements employees View answer Correct answer: (D)
117. Which of the following is not true of classical conditioning?
Classical conditioning is passive. Classical conditioning can explain simple reflexive behaviors. Learning a conditioned response involves building an association between a conditioned stimulus and an unconditioned stimulus. A neutral stimulus takes on the properties of a conditioned stimulus. View answer Correct answer: (D)
118. Suspending an employee for dishonest behaviour is an example of which method of shaping behaviour?
Extinction negative reinforcement punishment reaction View answer Correct answer: (C)
119. ______________ is once view of reality
Attitude Perception Outlook Personality View answer Correct answer: (B)
120. Basis of "Supportive Model of OB is
Economic resources Power Leadership Partnership View answer Correct answer: (C)