Assistant Manager / Deputy Manager Field Sales
Accountabilities
· Is responsible for the satisfaction of a defined portfolio of existing customers allocated to him/her and for a lasting business relationship.
· Takes care of a defined portfolio of potential customers and wins them for a lasting business relationship with DLPL.
· Is responsible for establishing customer profiles and customer needs.
· Is responsible for qualified presentation of the entire rage of standardized products, establishment and presentation of customized offers, their negotiation and contract.
· Prepares his/her individual sales plans according to his/her target budgets.
· Prepares and realizes his/her sales calls according to his/her individual Sales plan and reports to the Sales Manager
· Is responsible for mutual information flow about his/her customers between all parties involved.
· Represents the interests of DLPL, promotes the image and informs superiors and all parties involved regarding observations in the market, including competitors behaviors.
· Is responsible for his/her own product in respect of target (budget) achievement.
· Secures/Collects all necessary information to assess the credit worthiness, adheres to and observes the approved credit limits granted to customers and enforces the previously agreed payment terms.
· Any other jobs when assigned.
· Strategizes with the Sales manager for achievement of the sub-group targets.
· Leads a small team of Field Sales Specialist.
· Responsible for monitoring the activities and reporting on the performance of the above group to the Sales Manager.
· Also responsible for sales target and reports to the Sales Manager.
Skills
•Presentation skills
•Interpersonal Skills
•Communication skills
•Selling skills
•Leadership skills
•Negotiation skills
•Analytical skills
•Software skills (Word, Excel, PowerPoint, etc.)
Knowledge
Product knowledge (OFR & AFR)
Competencies
Competency segment ‘Business’
Analysis: Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another. Seeks out and critically evaluates both numerical and narrative information. Draws accurate conclusions.
Customer Orientation: Identify customer needs and present products accordingly. Regular follow up with customers.
Planning & Organizing: Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.
Decision Making: Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.
Results Orientation: Continually seeks to accomplish critical tasks with measurable results. Overcomes obstacles and makes adjustments to achieve results. Focuses self and others to achieve targets aligned with business goals.
Competency segment ‘Leadership’
Teamwork: Works cooperatively with others to achieve target and objectives. Accomplishes own tasks in support of team goals and actively offers to help colleagues. Supports group decisions.
Developing People: Asks questions, discusses or clarifies, in order to verify that others have understood explanation or directions. Schedules regular feedback opportunities.
Delegates to build skills.
Competency segment ‘Personal’
Accountability: Acts responsibly. Can be counted on to keep commitments. Complies with the intent of policies, procedures and agreements. Builds others' trust in own professionalism, integrity, ex pertise and ability to get results.
Communication: Provides both verbal and written information in a timely, clear and concise manner. Expresses ideas effectively, adjusting style, tools and mode to the needs of others. Listens attentively, and summarizes or asks questions, when needed, to clarify information.
Self Management: Remains calm, objective and controlled in responding to urgent or demanding situations. Maintains effective performance under pressure. Stays positive